我在使用用友T6企业管理软件的T6总账模块中碰到了一个奇怪的问题:
T6 5.1出纳管理无法自动备份
具体的情况如下:
我已经按以下的方法全部试过了,出纳管理还是无法自动备份,软件是T6 5.1版本的。
1、鼠标右键点击我的电脑-- 管理--服务 启动‘tong备份服务’即可。 ';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>2、 自动备份的服务没有启动。 重启备份的服务。依次点击“我的电脑”右键—“管理”—“服务和应用程序”—“服务”。启动“SQL SERVER AGENT”服务。如图:';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>3、 时间不对,包括开始时间,触发时间。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>4、 备份路径下的文件夹的文件名不是英文。备份路径过长,修改过备份路径。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>5、 系统的日期格式不对。点击开始“控制面板”-“语言和区域选项”-“区域选项”-“自定义”-“日期”-短日期格式选择“yyyy-mm-dd”,长日期格式选择“dddd yyyy'年'M'月'd'日'”确定。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>6、 登陆系统的操作员不是系统管理员。系统盘空间和备份盘空间不够大。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>7、 一个账套设置一个备份计划。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>8、如果存在多个备份计划,不要把所有备份计划同时启用一个时间点,要错开时间,最好为1小时。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>9、在有效触发时间内,请不要使用用友通。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>10、清除ufsystem数据库中的ua_log数据表的日志。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>11、要打开软件安装目录下的cnt文件夹中的UfNoteSrv.exe,使之在桌面右下角保持运行状态';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times> ';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>技术支持测试过可以的操作:';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>您好!关于测试结果如下:';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>1,根目录建立一个英文文件夹';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>2,启动sql agent服务,启动软件安装目录下的UfNoteSrv.exe保持右下角运行';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>3,设置自动备份计划,自动备份时间可能会延迟1个小时左右,自动备份期间不要操作出纳通系统。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times> ';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>先试试吧,如果不行再联系我。';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>祝工作愉快!';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>说明:7.0版本延迟一个小时 6.5版本延迟四十多分钟';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>';font-family:宋体;mso-ascii-font-family:calibri;mso-hansi-font-family:calibri;mso-bidi-font-family:'times>
请问用友软件售后服务,应该如何解决呢?注意以下内容来自网友提供的尝试性解决方案,操作前请务必参考用友软件备份账套数据教程备份数据,如果未能解决您的问题,可以点击并添加用友软件工程师微信号进行咨询。
您好!如果这些您全部都试过了,还是不能自动备份,麻烦您提交一下账套,我们在本地自动备份试一下,看看行不行。不好意思,这个也只能排除解决。